Refund policy

Returns, Replacements & Store Credit Policy

Kari Mail stands behind the quality of every product.

All sales are final. Once payment has been made, purchases are not eligible for refunds, including electronic refunds. However, if you are unsatisfied with your purchase or receive an item that is damaged, imperfect, or incorrect, please contact Kari within 7 days of delivery. Depending on the circumstances, Kari Mail may offer a replacement or store credit at its discretion.

Please include your order number and clear photos of both the item and its packaging when reporting an issue.

Orders may be canceled before shipment unless they are personalized. Once production of a personalized item has begun, cancellation may not be possible. To request a cancellation, email Kari as soon as possible.

Contact: karimailripple@gmail.com